Call for Papers Topics

BMC Exchange Program 2017 sessions are arranged into topics that span a wide range of IT themes and trends. Share your knowledge and experience by submitting a proposal for consideration.

workload automation

Security Operations

IT executives know a cyber-attack could affect their organization at any time. In 2016, as leaders, we need to resolve to protect our organizations and our customers while delivering innovation to ensure compliance. In a recent study, 44 percent of enterprises said security breaches occur even when vulnerabilities and their remediation have already been identified. Sixty percent said operations and security teams have only a general understanding of each other’s requirements, resulting in a “SecOps gap” in security coverage. The result: many enterprises face unnecessary risks to data loss and production downtime. This topic focuses on the game plan to help digital enterprises close the SecOps gap and deliver the level of security and compliance that enterprises require.

Target audience: IT managers, operations managers, production control directors/managers, operations analysts, IT architects, enterprise architects, VPs of operations, VPs of security, security managers, security analysts, internal auditors, risk managers, GRC professionals, and InfoSec professionals

Popular themes: IT automation, security, compliance, regulatory (PCI, HIPAA, DISA), patching and remediation, risk management, governance, threat scanning

Products aligned with topic: BladeLogic Server Automation, BladeLogic Network Automation, BladeLogic Database Automation, BladeLogic Middleware Automation, Atrium Orchestrator, Cloud Lifecycle Management, Remedy (Service Desk, Asset Management/ITAM, Change, Knowledge, Smart IT), Remedyforce

cloud management

Digital Service Management

The demands of the modern IT organization have accelerated beyond the core functions of infrastructure, applications, and automation. While these aspects are critical to any business, IT must lead the way in delivering innovative ways to engage and enable their consumers—employees, partners, and customers alike. To achieve this, IT must have the tools to allow them to run lean, secure, and fast. The technical and business sessions covering this topic focus on exposing best practices, demonstrating tools, and outlining processes that can empower IT to achieve digital transformation.

Target audience: VPs/directors of IT services, VPs/directors of operations, VPs of shared services, VPs of IT, service desk managers/administrators, application managers, service desk agents, asset managers (hardware/software), IT administrators, field support technicians, software engineers, back-end developers, IT developers, business analysts/process owners, configuration managers, CMDB administrators

Popular themes: Digital service management, service desk/help desk, cloud management, operational efficiencies, service management, security and compliance, vulnerability management, digital marketplace, asset management, application management, IT self-service, ITIL®, HR case management, HR service delivery, HR help desk

Products aligned with topic: Remedy (Service Desk, Asset Management/ITAM, Change, Knowledge, Smart IT), Remedy Platform and AR System, Remedy OnDemand, Remedyforce, MyIT and MyIT Service Broker, HR Case Management, BMC Discovery (Atrium Discovery and Dependency Mapping/ADDM), Client Management, Atrium CMDB, FootPrints Service Core, BMC Track-It!Digital Service Management (Service Support)

performance management and analytics


Workload automation continues to be the foundation technology powering business services and supporting an enterprise’s need to accelerate the delivery of new services. This topic highlights some of the major trends in the workload automation market, including the latest Control-M enhancements and how they support business-critical initiatives, such as agile application development and big data.

Target audience: IT managers, operations managers, production control directors/managers, scheduling managers, job schedulers, operations analysts, IT architects, enterprise architects, Hadoop® enterprise architects, application developers, VPs of applications, VP of Application Development and Delivery, and VPs of operations

Popular themes: Workload automation, job scheduling, big data/Hadoop®, DevOps


Products aligned with topic: Control-M, Control-M for Hadoop®, Control-M Workload Change Manager, Control-M Self Service, Control-M Application Integrator, Control-M Managed File Transfer, Control-M Workload Archiving, Control-M Batch Impact Manager, Control-M for SAP®, Control-M Automation API

performance management and analytics

Performance and Analytics

As public cloud becomes more pervasive across organizations, Central IT teams must lead cloud adoption and management. As business demands increase, Central IT is challenged by growing application and infrastructure requirements, cloud cost management, and governance between IT and the business, all while supporting continuous innovation and strategic business goals.  We invite you to share how you are utilizing TrueSight solutions to overcome challenges and manage today's increasing application and infrastructure demands. 

Target audience: IT infrastructure and operations professionals, cloud managers, IT directors, VPs/directors of IT operations, and IT administrators

Popular themes: Multi-cloudDevOps, cloud management, application performance management, capacity management, managing public cloud costs, log analytics, service resolution, end-user monitoring, digital experience management, application centric management,

Products aligned with topic: TrueSight Intelligence, TrueSight Operations Management, TrueSight Infrastructure Management, TrueSight App Visibility Manager, TrueSight Capacity Optimization, TrueSight Infrastructure Management,  TrueSight Pulse,  TrueSight Middleware Management