Head of OSS Transformation, Three UK
I have over 15 years experience within the Telecoms industry with the last 11 years at ThreeUK. I am passionate about helping the business to get the maximum value from our OSS solutions. My Current role leading the ThreeUK OSS transformation gives me the opportunity to really drive a shift in the way that these solutions under pin our focus on assuring services and focusing on customer experience. During my time at Three I have had a number of roles which have provided me with a broad view of OSS landscape, these include Head of Network Services Design, OSS and Network Assurance which includes being accountable for end to end service design, capacity management and network performance.