Director IT Service Management
Dan Chase has held several roles at Fiserv over the past 20 years, including Quality Assurance, Software Development PMO Manager and most recently Director of IT Service Management. Dan is currently the Global Process Owner for IT Assets and Configuration Management. Responsible for the processes, enabling technology, governance routines and performance reporting. He lead the deployment and upgrade of Remedy 7.6 at Fiserv from 7.3 and most recently responsible for the team effort to actively discover and model over 20,000 IT infrastructure endpoints using BMC Discovery comprising over 115 modeled Fiserv applications. His Certifications include ITIL Foundations V3 Certified, PMP Certified and Six Sigma Black Belt.