Director IT Service Management, Southern Company
David Traynor has more than thirty years of experience in IT. He’s currently the Director of the Service Management Office at Southern Company, where he leads a team responsible for the Service Desk, all IT service management initiatives, continual service improvement, strategic planning, tools and automation, and analytics.
David received his BA in business analysis and accounting from Texas A&M University. He’s a certified ITIL Expert and an active member of itSMF USA, and HDI.