Join us October 25th-26th

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Welcome to BMC Exchange

Prepare today for the future as IT leaders and visionaries share their strategies for evolving your technology and business with actionable insights, business agility, and customer-centricity.  

  • Hear from business and technology experts like Robert Safian, Editor-in-Chief and Managing Director, Fast Company 
  • Gain new strategies from real use cases as customers share their knowledge and know-how  
  • Get the latest updates and best practices for BMC Helix, Control-M, BMC AMI, and more 

Why attend?

Lessons from world-class speakers

Learn from dreamers, doers, and visionaries who are sculpting the future.

Insights straight from the source

Get practical use cases, roadmaps, and tips for the BMC products and solutions that are driving our customers on their Autonomous Digital Enterprise journey.

Choose your own experience

Personalize your experience with your choice of sessions and tracks, network with your peers and make new connections in real-time, and register for prizes in our immersive platform, accessible online and free from anywhere in the world.

Hear from experts and innovators, including:

Derek Jeter

Entrepreneur, Philanthropist and National Baseball HOF Inductee

Emily Chang

Bestselling Author and Executive Producer of Bloomberg Technology, Bloomberg TV

Agenda overview

*Time zone: Eastern Daylight Time (UTC−04:00)

Day 1
October 25, 2022
Day 2
October 26, 2022
9:30 am - 10:00 am
Global

Welcome and Networking

Innovate Today for the Future with the New BMC

Sridhar Sodem
Product Development Architect
Melanie Vogel
VP Value and Solution Engineering
Eric Anderson
AVP Innovation
Troy Cline
VP, Innovation
Ram Chakravarti
Chief Technology Officer
Sayed-Ayman
Ayman Sayed
President and CEO
Sam Lakkundi
Sam Lakkundi
VP, Innovation

The new BMC is your partner for growth, bringing you innovative ideas to life when strategy is powered by technology. Hear how BMC shapes every Autonomous Digital Enterprise with the game-changing technologies that spur innovation to win.

11:00 am - 11:45 am
Global

Capitalizing on Innovation Opportunities

Emily Chang
Bestselling Author and Executive Producer of Bloomberg Technology
Derek Jeter
Entrepreneur, Philanthropist and National Baseball HOF Inductee

Join Derek Jeter and Emily Chang for an insightful conversation on identifying, assessing, and capitalizing on innovations that change industries – and the world.

11:45 am - 12:15 pm
Global
Speaker: Alan Warhurst

Connecting Mainframe Operations to More of Your Enterprise

Alan Warhurst
Alan Warhurst
Director of Product Management

Mainframe operations data can be shared with other teams and tools across your business to provide context and promote collaboration. See how mapping service dependencies and connecting with analytics and service management tools can put an end to siloed management and speed your mean time to detect (MTTD) and mean time to repair (MTTR).

11:45 am - 12:15 pm
Global

Control-M 21 Freedom within the Orchestration Framework

Flora Tramontano Guerritore
Principal Solutions Marketing Manager
Robby Dick
Robby Dick
Principal Solutions Marketing Manager

Learn how the latest version of Control-M—BMC’s leading application and data workflow orchestration solution—helps IT operations deliver business results faster by integrating new, modern multicloud infrastructures and technologies in their workflows. IT operations can offer personalized and secure self-service experiences to all stakeholders, so that they can collaborate within the orchestration framework, in a controlled manner and adhering to organizational best practices. Control-M 21 also helps IT with operational efficiency to adapt, evolve, and modernize quickly.

11:45 am - 12:15 pm
Global

Pushing the Boundaries—Industry Focus: Innovations for Food Manufacturing and Water Treatment Plants

Troy Cline
VP, Innovation
Sam Lakkundi
Sam Lakkundi
VP, Innovation

BMC’s Helix IOT Edge platform makes decisions at or near the physical location of either the user or the source of the data. With computing services closer to these locations, users benefit from faster, more reliable services with better user experiences, while companies benefit by being better able to support latency-sensitive applications, identify trends, and offer better products and services. Our partner-built solution allows industries to use and distribute a common pool of resources across many locations, scaling centralized infrastructure to meet the needs of increasing numbers of devices and data.
BMC’s Helix IOT Edge filters and aggregates data before sending it on to enterprise applications or the cloud for further processing. This enables you to:

  • Integrate business apps like SCADA
  • Generate operator dashboards with useful metrics
  • Control end devices, servers, and gateways locally and from the cloud
  • Perform analytics locally, efficiently, and send only meaningful data to the next tier, saving bandwidth and reducing latency
  • Utilize advanced applications like predictive & preventive maintenance
11:45 am - 12:15 pm
Global
Speaker: Margaret Lee

Are You Ready for ServiceOps?

Lee Margaret
Margaret Lee
SVP and GM, Digital Service and Operations Management

As enterprise applications get more complex, service and operations management can no longer live in a silo; organizations must evolve to a ServiceOps model for complete visibility. Join this session to learn more about how artificial intelligence and automation can bring out the best in your organization.

12:15 pm - 12:45 pm
Global

What Could Your Service Staff Do with One-Third the Call Volume?

Learn how a large retailer boosted agent and employee productivity and drove measurable efficiency gains with AI service management (AISM) and self-service tools. You'd be surprised what your team can accomplish when they're freed from phone requests!

Revolutionizing DEI Engagement with CulturePop

Drew Bartkiewicz
Co-Founder and CEO
Ret. Col. Gregory D. Gadson
Co-Founder and Chief Strategy Officer
Tracy Schulz
Senior Director of Finance
Wendy Rentschler
Wendy Rentschler
Head of Corporate Social Responsibility

Diversity, equity, and inclusion (DEI) is a lifelong commitment, and no two people have the same experiences to inform their journey. CulturePop, a remarkable e-learning and engagement app, delivers an easy-to-use-tool to help you build on your DEI knowledge and create a more equitable world. Join a panel of BMC influencers as they talk with Retired Colonel Gregory D. Gadson, CulturePop Co-Founder and Chief Strategy Officer, about how the app is elevating inclusion and awareness with technology, and how you can bring CulturePop to your organization.

12:15 pm - 12:45 pm
Global
Speaker: Joe Goldberg

Managing Production amid Constant Requests for New Cloud Services

joe goldberg
Joe Goldberg
Principal Solutions Marketing Manager

Cloud platforms are quickly becoming the standard for “modern” data centers. That change is being driven, in part, by the broad range of services cloud vendors provide, especially in the areas of data and compute. As organizations expand the number of services and even the number of cloud vendors they use, production environments are experiencing an explosion of tooling choices resulting in unprecedented complexity. This session discusses how Control-M helps companies deal with the challenges of running workflows in production when your environment includes cloud vendors (AWS, Azure, Google) and services such as AWS Glue, Step, Batch, EMR, S3 and Lambda; Azure Data Factory, Logic Apps, HDInsight, Databricks, Functions, Blob Storage, and Batch; and Google Cloud Storage, Dataflow, BigQuery, Functions, and Dataproc.

12:15 pm - 12:45 pm
Global
Speaker: Tony Anter

Eliminate Manual Tasks with Automated CI/CD Pipelines for the Mainframe

Tony Anter
DevOps Architect and Evangelist

DevOps and building CI/CD pipelines aren’t just for distributed applications anymore. New, automated development tools are helping mainframe developers meet the urgent need to innovate, increase velocity, and elevate quality using DevOps. In this session, you'll learn how a BMC customer modernized its mainframe development environment with:

  • Automated version control, build management, testing, and change management
  • Agile strategies for people, process, and technology for successful DevOps on the mainframe
12:45 pm - 1:00 pm
Global

Break and Solution Showcase

1:00 pm - 1:45 pm
Global

Game-Changing Innovations Delivered

Ali Siddiqui
Chief Product Officer
Jason Andrew
Jason Andrew
Chief Revenue Officer

The future is possible today with BMC. Hear more about the latest solutions that support growth plans of every Autonomous Digital Enterprise. Embrace the game-changing technologies that drive innovation and hear from global leaders using them today, and celebrate with our BMC Innovation Award winners!

1:45 pm - 2:15 pm
Global

Session Information Coming Soon

2:15 pm - 2:30 pm
Global

Solution Showcase and Networking

9:30 am - 10:00 am
Global

Welcome and Networking

10:00 am - 10:45 am
Global

BMC: Your Innovation Partner

Ram Chakravarti
Chief Technology Officer
Bob Evans
Cloud Wars Founder and Acceleration Economy Cofounder

Realize the gains of a digital-first mindset and bring the next and new to life. Live on the edge and reach for the sky (or multiple clouds) to accelerate your innovation initiatives. Join BMC CTO Ram Chakravarti and Chief Content Officer and Co-Founder of the Acceleration Economy, Bob Evans, as they share insights on how to lead in the future with innovative tech.

10:45 am - 11:45 am
Global
Speaker: Jason Andrew

The Companies Bringing Innovation to Life

Jason Andrew
Jason Andrew
Chief Revenue Officer

Every company has a story about the innovative solutions transforming their business. Join global leaders as they discuss what differentiates a successful Autonomous Digital Enterprise journey.

11:45 am - 12:15 pm
Global
Speaker: Jenny Glenski

Enjoy Shorter Timelines and Stronger Pipelines with DataOps

Jenny Glenski
Director Product Management

Attend this session to learn how you can leverage DataOps to deliver value faster by establishing predictable delivery and management of data pipelines. Organizations without a quality scalable data foundation are often trapped in manual rule writing and management, limited data connectivity, and a restricted view of data quality. This can result in significant potential productivity and revenue loss. BMC helps enterprises conquer complex data environments prone to quality issues.

11:45 am - 12:15 pm
Global
Speaker: Joseph George

BMC Helix Operations Management Roadmap

George Joseph
Joseph George
VP, Product Management

Your applications and infrastructure aren’t getting simpler or less complex. Hear from BMC product leaders on how BMC Helix Operations Management is evolving to support the most complex environments.

11:45 am - 12:15 pm
Global

Speed Innovation with SaaS Application and Data Workflow Orchestration

Xavier Giannakopoulos
Solutions Marketing Manager
Basil Faruqui
Basil Faruqui
Solutions Marketing Manager

Business modernization success requires organizations to innovate faster. Orchestrating a complex mix of applications, data sources, and infrastructures to empower stakeholders across the organization can deliver better business outcomes. However, this requires a sounds strategy and an agile application and data workflow orchestration platform to be successful. Join this session to learn how BMC Helix Control-M is helping organizations:

  • Accelerate the delivery of business services while adding new applications and technologies
  • Orchestrate workflows across hybrid and multi-cloud environments with a single SaaS platform
  • Incorporate large-scale projects involving ERPs, data, and cloud resources as part of the company’s business modernization
  • Increase collaboration and self-service in hybrid cloud architectures
11:45 am - 12:15 pm
Global
Speaker: Mark Banwell

It Takes a Village: Enterprise-Wide Security Comes to the Mainframe

Mark Banwell
Sr. Director, Product Management

Security frameworks like Zero Trust are mandating the need for change in mainframe security. Security, operations, and the enterprise SOC need to collaborate to ensure the right protections are in place. See how you can accelerate the journey through automation, best practices, and integrations with leading security tools.

Fostering Inclusivity and Supporting ESG Initiatives through Design

Srini Packirisamy
Vice President of Research and Development
Mark Fries
AVP of Experience Design and Development
Des Sanders
Senior Principal Solution Engineer
Craig Sisson
Craig Sisson
Strategic Field CTO
Wendy Rentschler
Wendy Rentschler
Head of Corporate Social Responsibility

Environmental, social, and governance (ESG) considerations are a fast-rising business imperative, from thoughtful, environmentally considerate product design through to the employee experience and compliance with corporate and government regulations. Join a distinguished panel of experts as they discuss these topics and tell you how to begin implementing strategic ESG considerations across your business.

12:15 pm - 12:45 pm
Global

Get a True, Single Pane of Glass for Lower MTTR

Inundated with events, metrics, logs, and other data? Learn how to reduce the noise, find the problems that are impacting your business, and fix them fast.

12:15 pm - 12:45 pm
Global
Speaker: Linda Clemons

Super Connecting through the Three Es of Nonverbal Communication: Engage, Enlighten, and Enroll (Women in Technology & Business)

Linda Clemons
CEO of Sisterpreneur® Inc

Body language is different from any other form of communication. Its power consists of body posture, gestures, facial expressions, and eye movements. As humans, we send and interpret such signals almost entirely subconsciously. When we learn to understand the potential of super connecting, we can create and share truly inclusive interactions. In this session, we will look at the three Es of body language and how to connect more deeply with others by engaging in the mastery of enrolling:

  • Engage – Perhaps the most important element of effective engagement is powerful and transformative interactions between individuals, employers, and employees, resulting in measurable outcomes for all parties involved.
  • Enlighten – Within this element of body language, the goal is to convey information, provide education, or advance the knowledge or understanding of our subject. This culminates in the contribution of value too often lacking in employee, customer, and stakeholder interactions.
  • Enroll – The art of enrollment in the context of body language is to encourage commitment and collaboration through involvement. When someone is disengaged, they can no longer be an active participant in the important connection being made toward a shared interest or goal.

Join Linda Clemons, entrepreneur, sales coach, and body language expert, for this powerful session on super connecting, sponsored by BMC’s Women in Technology and Business group.

12:15 pm - 12:45 pm
Global
Speaker: Guy Eden

Control-M Roadmap: Driving Future Innovation

Guy Eden
AVP, Product Management

Building on our rich history of continuous innovation, this session explores how Control-M will meet your evolving business modernization initiatives.

12:45 am - 1:00 pm
Global

Break and Solution Showcase

1:00 pm - 1:30 pm
Global
Speaker: Robby Dick

Orchestrating File Transfers and Related Workflows in Production

Robby Dick
Robby Dick
Principal Solutions Marketing Manager

Even the most modern business outcomes—whether they run on-premises, entirely in the cloud, or in hybrid environments—rely on file transfers. Despite the introduction of many modern cloud provider and data services in your organization, file transfer remains a key part of your business services. This session will highlight how Control-M continues to simplify the management of your file transfers alongside related non-file transfer workflows supporting the delivery of your critical business services. Topics covered will include:

  • Benefits of managing file transfers with Control-M
  • Highlights of Control-M’s file transfer management capabilities
  • New file transfer management features in Control-M Version 21
1:00 pm - 1:30 pm
Global

What's Next for BMC Helix ITSM?

Peter Adams
Peter Adams
Sr. Director, Product Management
Bill Sheridan
Bill Sheridan
VP, Product Management

What innovations are in the pipeline to help modernize your service management function? Hear from our product leaders on what’s coming in BMC Helix ITSM.

1:00 pm - 1:30 pm
Global
Speaker: April Hickel

BMC AMI & BMC Compuware: Next and New

April Hickel
April Hickel
VP, Product Management

Join April Hickel, VP Product Management for BMC AMI and BMC Compuware solutions, and other BMC product specialists as they discuss what's to come for the mainframe management, optimization, security, and DevOps solutions you rely on for your future-ready business.

1:00 pm - 1:30 pm
Global

Deliver Efficiency and Optimization with Control-M Workflow Insights

Flora Tramontano Guerritore
Principal Solutions Marketing Manager

Learn how Control-M Workflow Insights helps IT operations leaders address common optimization challenges, such as improving workflow stability, shortening business SLAs, and optimizing resource utilization. Workflow Insights provides IT operations, application owners, and business users easy-to-understand dashboards they can use to investigate workflow performance trends over time and identify optimization actions. The dashboards are built from analytics and telemetry data, recorded as Control-M data and application workflows execute.​ Thanks to our BMC Community member Lars Mahrendorf from Techniker Krankenkasse for ideas that inspired this session!

1:30 pm - 2:00 pm
Global

Mentalist Challenge

Can you believe everything you see? Challenge your perception with this exciting and interactive activity to close out your BMC Exchange experience!

2:00 pm - 2:30 pm
Global

Solution Showcase and Networking

A must-attend event to advance your digital transformation initiatives.

VP Of Operations

AMAZING KEYNOTE AND LOTS OF NETWORKING. LOOKING FORWARD TO NEXT YEAR.

Director, Service Management

A very insightful day. Great to see the latest and greatest from BMC.

Manager, IT Infrastructure

BMC Exchange is the premier customer event you won’t want to miss. Register today and take advantage of powerful IT and business insights, deepen your professional relationships, and learn to maximize the versatility and value of your BMC investments.