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As enterprises continue to amass data at exponential rates, it’s become imperative to unlock its value. Traditional approaches to data and analytics transformations see high failure rates or never quite achieve their potential. In this session, BMC Chief Technology Officer Ram Chakravarti shares why traditional data and analytics approaches have fallen short and how DataOps can rapidly turn new insights into fully operationalized production deliverables that unlock maximum business value.

Considering that almost 85 percent of big data projects fail, it’s no surprise organizations are adopting DataOps to derive value from data-driven applications and analytics. A successful DataOps program relies on solving the production challenge of operationalizing complex workflows. This session demonstrates how data scientists and engineers can streamline the delivery of data-centric digital services by accessing Control-M production-ready orchestration of cloud services with Python, the preferred programming language among data professionals.

Built from Control-M, BMC’s industry-leading application workflow orchestration platform, BMC Helix Control-M provides the benefits of SaaS consumption while delivering deep operational capabilities, speed, scale, and governance in production. Join this session and hear more about BMC Helix Control-M and how it is helping customers improve and derive more value from their agility, customer centricity, and actionable insights.

Workflow Insights is a new addition to Control-M. It constantly records telemetry on the executing workflows and provides intelligent analysis that is represented in easy-to-understand dashboards for operations, application owners, and business users. This significantly reduces the need to build costly custom reporting and dashboards on top of your existing production Control-M environments. Join this session for an overview and demo of how Control-M Workflow Insights can help you drive peak performance for your business workflows.

File transfers are critical to virtually every business service you deliver. Using separate products to manage file transfers and related application workflows just doesn’t make sense. It’s risky, complicated, and can negatively impact your critical business services. Find out how Control-M can give you instant visibility and control over all your internal and external file transfers and proactive notifications on how they are impacting your business.

Learn about upcoming versions and future strategy for Control-M and BMC Helix Control-M.

Inclusion creates an environment where innovation can thrive. Join this session for a discussion to understand the importance of building an innovative company culture that is centered on fostering inclusion and collaboration.

Founded in 1958, Monash University is a modern, global, research-intensive university, delivering education and research excellence in Australia and across the Indo-Pacific. One of the institution’s goals is to provide Excellence at the core of what they do. Providing excellent services and engagements to its students, faculty, staff, and all who interact with Monash University is no different. In this session, you’ll learn how Monash University is delivering services excellence and interactions through a modern Digital Workplace.

A new world requires a new way of thinking about self-service. Enterprises must update their perspectives on productivity, but don’t have the ability to increase resources or navigate complex infrastructures. Before the pandemic, employees were already accelerating their requests for resolving their issues. The need for being self-sufficient is ever increasing and time cannot be wasted spent on investigation to try and find the right answer. Featuring Maple Leaf Foods, this session explores how to best establish knowledge management strategies to help provide employees with great self-service as well as eliminate wasted time and effort in searching for the right answers.

As technology takes on a larger role in delivering products and services for many enterprises, IT and business organizations need to adapt and evolve. Traditional boundaries between ITSM and ITOM practices and even non-IT service teams need to be torn down to enable a higher speed of innovation, better customer experiences, and flawless service delivery, ultimately improving business outcomes. Join us for this presentation by Martin Johansson, strategic product manager at Ericsson, to learn how Ericsson has evolved and re-invented its Enterprise Service Management practices, leveraging platform thinking, convergence of Service Management and Operations, and using AI and automation technology.

In today’s modern digital world, enterprise employees demand to be incredibly self-sufficient and to have the organization provide them the tools and solutions necessary to easily accomplish this. Like in their consumer lives, employees also want comprehensive, easy to understand, and personalized ways to get answers to all their questions. So how do enterprise organizations accomplish this? Join us to learn more about successful knowledge management strategies along with demonstrations to see it all in action. We will also explore how to maximize AI/ML approaches on how to customize for maximum understanding and showcase who used this to help reinforce brand promise through innovative engagements.

Today’s complex infrastructures are creating a new set of challenges for service delivery owners looking to modernize and integrate across SaaS, cloud applications, and disparate systems that were never meant to work together. To further complicate things, silos of information and barriers to automation are success blockers because of isolated processes and broken workflows. In this session, you see how easy and powerful it is to build intelligent integrations using BMC Helix iPaaS to enable service delivery excellence.

Get the scoop on new and upcoming innovations for BMC Helix ITSM, directly from the product leaders.

What's ServiceOps and how can it help improve your DevOps processes? It's the result of combining artificial intelligence for operations (AIOps) with artificial intelligence for service management (AISM). In this session, you'll learn how that powerful combination can help you predict change risks using service and operational data, support cross-functional collaboration to solve problems, and automatically recommend problem resolutions.

Embodying the "you build it, you run it" mentality, service reliability engineers (SREs) are in high demand. In this session, you'll get insight into the capabilities necessary to attract top SRE talent and make them successful in your organization with artificial intelligence for operations (AIOps) and artificial intelligence for service management (AISM) capabilities.

Sustainable IT: CO2 Analytics with BMC Helix and Hardware Sentry

Unfortunately, IT leaders cannot freeze their way to zero outages. Change must happen, but a data-driven approach is needed to evaluate which changes pose the greatest risk. The need is further amplified because customers on the path to a digital transformation are being asked to deploy changes at a faster volume and with fewer resources. On average, enterprises deploy 1,000-5,000 changes per month and this volume is growing at a double-digit rate. It’s impossible to manage this overwhelming amount of change with traditional risk assessment questionnaires and CAB processes.

That’s why BMC and Digital.ai have partnered to provide clients with the Change Risk Prediction cognitive solution. Integrated with BMC Helix, Digital.ai’s solution provides teams with a Change Risk Prediction to reflect historical quality and outage issues across teams to raise visibility and transparency. Powered by machine learning, Digital.ai allows teams to identify the top risk factors in their DevOps and IT Operations environments and predicts the probability that a given change will result in a production outage and why.

In this session learn how customers are using this data centric approach to reduce change failures and increase change velocity.

Inclusion creates an environment where innovation can thrive. Join this session for a discussion to understand the importance of building an innovative company culture that is centered on fostering inclusion and collaboration.

Join BMC and CyberMAK CTO Tasnim Pithapurwala in a discussion on co-innovating technology solutions to deliver business value to a customer. Discover what you can do to co-innovate with BMC Innovation Labs to deliver game changing value for your enterprise or customer.

Enterprise organizations are focusing on delivering ever increasing velocity of services to overcome obstacles and achieve market success. Today, almost all traditional approaches and models are being disrupted and a premium placed on “first mover to market”, enterprise organizations needed to pivot to rapidly adopt and excel at being agile. Discover the impact intelligent automation can have on creating and deploying innovative services.

What's ServiceOps and how can it help improve your DevOps processes? It's the result of combining artificial intelligence for operations (AIOps) with artificial intelligence for service management (AISM). In this session, you'll learn how that powerful combination can help you predict change risks using service and operational data, support cross-functional collaboration to solve problems, and automatically recommend problem resolutions.

Embodying the "you build it, you run it" mentality, service reliability engineers (SREs) are in high demand. In this session, you'll get insight into the capabilities necessary to attract top SRE talent and make them successful in your organization with artificial intelligence for operations (AIOps) and artificial intelligence for service management (AISM) capabilities.

Many organizations have realized that the mainframe systems their companies have relied on for years are not only a capable platform for today, but also for the future. A recent Forrester study found that organizations who have implemented modern mainframe development tools have effectively improved the developer experience on mainframe vs. other systems by 25 percent. Join Andrew Foster, Director of DevOps, and Gaurav Jaju, Application Architect for Humana, who will discuss how their organization selected a modern mainframe development environment that enhanced the developer experience, improved business outcomes, and drove return on investment. Learn from the choices they made when selecting a modern mainframe development environment for editing and debugging code to improve their velocity, quality and efficiency.

A recent Forrester survey found that 96% of organizations cite mainframe development challenges that hinder their ability to accelerate innovation. In fact, 8 out of 10 developers report that they need significant improvement with mainframe development tools to be more effective. In this session, Henrik Strøbech, Solution Architect, Cross Stream Engineering for Nets Denmark, will demonstrate how BMC Compuware Topaz will help development teams more easily analyze and edit their mainframe programs. By leveraging this modern mainframe development tool, developers will be able to analyze easier, eliminate bugs, improve testing, improve performance, and better comply with COBOL standards.

Inclusion creates an environment where innovation can thrive. Join this session for a discussion to understand the importance of building an innovative company culture that is centered on fostering inclusion and collaboration.

Behind the logo of Australia's iconic Telstra are many stories of innovation and adaption. This story is about one team which grew from humble beginnings to performing over 35+ million orchestrations per month, improving cross-functional automation, operations, customer, and engineering experience. Fifteen years ago, some said it couldn’t be done, and it took many years of hard work to achieve this result. Attend this session to learn the obstacles to adopting automation that Telstra encountered along the way, lessons learned, breakthroughs and results achieved, and the next steps planned on its automation transformation journey.

In this session, you'll see how to enrich the log data produced by your systems and combine it with the power of artificial intelligence for operations (AIOps) to find problems quickly and take proactive action before there is any impact on your customers.

Join us as our product leaders share what’s new and upcoming for BMC Helix and its supporting ITOM solutions.

What's ServiceOps and how can it help improve your DevOps processes? It's the result of combining artificial intelligence for operations (AIOps) with artificial intelligence for service management (AISM). In this session, you'll learn how that powerful combination can help you predict change risks using service and operational data, support cross-functional collaboration to solve problems, and automatically recommend problem resolutions.

Embodying the "you build it, you run it" mentality, service reliability engineers (SREs) are in high demand. In this session, you'll get insight into the capabilities necessary to attract top SRE talent and make them successful in your organization with artificial intelligence for operations (AIOps) and artificial intelligence for service management (AISM) capabilities.

Join our product leaders to hear the latest news and developments for BMC AMI and BMC Compuware including some special awards. Learn more about the roadmap for our industry-leading mainframe modernization solutions with intelligent operational insights, adaptive cybersecurity to protect critical systems and data, and integrated DevOps toolchain capabilities for rapid innovation.

Sustainable IT: CO2 Analytics with BMC Helix and Hardware Sentry

Unfortunately, IT leaders cannot freeze their way to zero outages. Change must happen, but a data-driven approach is needed to evaluate which changes pose the greatest risk. The need is further amplified because customers on the path to a digital transformation are being asked to deploy changes at a faster volume and with fewer resources. On average, enterprises deploy 1,000-5,000 changes per month and this volume is growing at a double-digit rate. It’s impossible to manage this overwhelming amount of change with traditional risk assessment questionnaires and CAB processes.

That’s why BMC and Digital.ai have partnered to provide clients with the Change Risk Prediction cognitive solution. Integrated with BMC Helix, Digital.ai’s solution provides teams with a Change Risk Prediction to reflect historical quality and outage issues across teams to raise visibility and transparency. Powered by machine learning, Digital.ai allows teams to identify the top risk factors in their DevOps and IT Operations environments and predicts the probability that a given change will result in a production outage and why.

In this session learn how customers are using this data centric approach to reduce change failures and increase change velocity.

Inclusion creates an environment where innovation can thrive. Join this session for a discussion to understand the importance of building an innovative company culture that is centered on fostering inclusion and collaboration.

Join BMC and CyberMAK CTO Tasnim Pithapurwala in a discussion on co-innovating technology solutions to deliver business value to a customer. Discover what you can do to co-innovate with BMC Innovation Labs to deliver game changing value for your enterprise or customer.