Cloud Services (BMC Helix, Control-M)

Cloud platforms are quickly becoming the standard for “modern” data centers. That change is being driven, in part, by the broad range of services cloud vendors provide, especially in the areas of data and compute. As organizations expand the number of services and even the number of cloud vendors they use, production environments are experiencing an explosion of tooling choices resulting in unprecedented complexity. This session discusses how Control-M helps companies deal with the challenges of running workflows in production when your environment includes cloud vendors (AWS, Azure, Google) and services such as AWS Glue, Step, Batch, EMR, S3 and Lambda; Azure Data Factory, Logic Apps, HDInsight, Databricks, Functions, Blob Storage, and Batch; and Google Cloud Storage, Dataflow, BigQuery, Functions, and Dataproc.

Join Margaret Lee, BMC GM & SVP Digital Services and Operations Management, and Chad McAfee, Oracle GVP, Cloud Engineering, as they celebrate the expansion of BMC Helix on Oracle Cloud Infrastructure globally, a multi-decade partnership, and innovation that continues solve customers’ most pressing business needs. Oracle Exadata Cloud Service on OCI is delivering an exciting performance and efficiency boost to BMC Helix in regions around the world. You’ll hear how BMC Helix, powered by OCI and Oracle Database Cloud Services provide customers with extremely performant, reliable, and secure services for critical IT processes.

This session will cover the partnership journey of Google and BMC to deliver BMC Helix on Google Cloud, and how BMC is leveraging the Google Cloud marketplace to provide even more benefits and flexibility to our customers. Our strategic joint partnership is aimed at delivering and modernizing BMC Helix to enable quick, secure deployments on robust cloud infrastructures and unlock Google Cloud innovation with data analytics and artificial intelligence and machine learning (AI/ML).

Your applications and infrastructure aren’t getting simpler or less complex. Hear from BMC product leaders on how our BMC Helix IT Operations Management solutions are evolving to support the most complex environments.

Business modernization success requires organizations to innovate faster. Orchestrating a complex mix of applications, data sources, and infrastructures to empower stakeholders across the organization can deliver better business outcomes. However, this requires a sounds strategy and an agile application and data workflow orchestration platform to be successful. Join this session to learn how BMC Helix Control-M is helping organizations:

• Accelerate the delivery of business services while adding new applications and technologies
• Orchestrate workflows across hybrid and multi-cloud environments with a single SaaS platform
• Incorporate large-scale projects involving ERPs, data, and cloud resources as part of the company’s business modernization
• Increase collaboration and self-service in hybrid cloud architectures

When your employees or customers need assistance or have a request, what’s the experience like for them? If it’s not up to par, this session is for you. Hear from BMC product leaders on how BMC Helix Service Management is evolving to enhance your employee and customer experience.

When IT teams are spending 120% of their work hours maintaining an on-premises platform and using manual processes to support branch operations, it might be time for a change. Bank of Hawaii was facing that situation and knew it had to make a change. In this session, you’ll learn how migrating from BMC Remedy to BMC Helix ITSM is helping:​

• Drive a projected $1m savings over three years​
• Reduce manual labor for simple tasks​
• Reduce overall risk to the bank​
• Drive increased efficiency with branch operations