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BMC Exchange Program 2018 sessions are arranged into topics that span a wide range of IT themes and trends. Share your knowledge and experience by submitting a proposal for consideration.

workload automation

Digital Service Operations 

In today’s world, IT Operations teams are focused on their transformation from traditional applications to digital services which include traditional data centers, native-cloud applications, and migration to the cloud.   According to IDC, enterprises will spend $160B on public cloud in 2018 and according to CISCO Global Cloud Index, data center workloads will more than double from 2015 – 2020.  With multiple platforms, IT Operations is focusing on performance (monitoring, event management, logs analytics), cost (capacity optimization, cloud expense management), and security (vulnerability management, configuration compliance, patch management).    The topic for this session will focus on how your organization should approach IT Operations with the knowledge of Operations Everywhere (DevOps, SecOps, Cloud Ops…) and how BMC can help you make necessary adjustments to the changing business climate from on-premises to cloud.    

Target Audience: IT managers and directors, server and network administrators, IT architects, cloud architects and managers, VPs of security, security managers, GRC professionals, InfoSec professionals, IT infrastructure and operations professionals, VPs/directors of IT operations, and IT administrators

Popular themes: Multi-cloud, capacity management, managing public cloud costs, cloud management, application performance management, vulnerability management, security, compliance, patching and remediation, risk management

Products aligned with topic: BladeLogic Server Automation, BladeLogic Threat Director, SecOps Policy Service, Atrium Orchestrator, TrueSight Operations Management, TrueSight Capacity Optimization, TrueSight Cloud Cost Control

cloud management

Digital Service Management

The demands of the modern IT organization have accelerated beyond the core functions of infrastructure, applications, and automation. While these aspects are critical to any business, IT must lead the way in delivering innovative ways to engage and enable their consumers—employees, partners, and customers alike. To achieve this, IT must have the tools to allow them to run lean, secure, and fast. The technical and business sessions covering this topic focus on exposing best practices, demonstrating tools, and outlining processes that can empower IT to achieve digital transformation.

Target audience: VPs/directors of IT services, VPs/directors of operations, VPs of shared services, VPs of IT, service desk managers/administrators, application managers, service desk agents, asset managers (hardware/software), IT administrators, field support technicians, software engineers, back-end developers, IT developers, business analysts/process owners, configuration managers, CMDB administrators

Popular themes: Digital service management, service desk/help desk, cloud management, operational efficiencies, service management, security and compliance, vulnerability management, digital marketplace, asset management, application management, IT self-service, ITIL®, HR case management, HR service delivery, HR help desk

Products aligned with topic: Remedy (Service Desk, Asset Management/ITAM, Change, Knowledge, Smart IT), Remedy Platform and AR System, Remedy OnDemand, Remedyforce, MyIT and MyIT Service Broker, HR Case Management, BMC Discovery (Atrium Discovery and Dependency Mapping/ADDM), Client Management, Atrium CMDB, FootPrints Service Core, BMC Track-It!Digital Service Management (Service Support)

performance management and analytics


Digital Business Automation continues to be the foundational technology powering business services and supporting organizations’ need to accelerate the delivery of new services. This topic highlights some of the major trends in the workload automation market, including the latest Control-M enhancements and how they support business-critical initiatives, such as agile application development and DevOps initiatives, automation in multi-cloud environments, and big data.

Target audience: IT managers, operations managers, production control directors/managers, scheduling managers, job schedulers, operations analysts, IT architects, enterprise architects, Hadoop® enterprise architects, application developers, VPs of applications, VP of Application Development and Delivery, and VPs of operations, manager of IT applications

Popular themes: Workload automation, job scheduling, big data/Hadoop®, DevOps, cloud

Products aligned with topic: Control-M, Control-M for Hadoop, Control-M Automation API, Control-M Managed File Transfer, Control-M Workload Change Manager, Control-M Self Service, Control-M Application Integrator, Control-M Workload Archiving, Control-M Batch Impact Manager