Craig Sisson is a Chicago-based Strategic Field CTO with BMC Software. Craig assists customers to align BMC strategy and solutions to business initiatives and to understand how they can quickly overcome industry challenges. At BMC, Craig also spent a number of years as a Value Engineer helping customers calculate and realize the value they achieve by implementing and adopting BMC solutions. Prior to BMC, Craig spent 17 years as an IT leader at a large financial services firm in the Midwest, where he gained a wealth of practical experience and led teams in multiple different areas of IT development, operations, and management. As a Director of ITSM, he spent 7 years improving and implementing best practice rooted in ITIL. As a Program Manager for a major business unit, he built large strategic business plans aligning IT and the business to achieve firm objectives. Craig holds a Bachelor of Science and Technology from Illinois State University.