Dennis Newberry is Director of Product Management leading the Service Assurance and Continuous Optimization solutions. He has over 20 years of experience in Enterprise availability and performance monitoring for systems, applications, and networks. As a software vendor, he held many roles including Engineer, Worldwide Customer Support leader, and Product Manager across many different product portfolios. As a customer, he built and led the first Network Operations Center for the world’s largest online retailer, Amazon.com.