Luis Miguel Luján is a Principal Solution Engineer at BMC Software. He joined the company in 2012, and in his current role he is helping organisations in South EMEA, Eastern Europe and Israel in their Autonomous Digital Enterprise and SaaS journeys. He focuses on Digital Service and Operations Management solutions, and has a strong background in service management, including solutions such as BMC Helix ITSM, Digital Workplace, Innovation Suite, Business Workflows and Discovery.