Rafael Ferreira da Silva is a Workload Automation Solution Architect at Master Support. He is responsible for implementing Control-M Workload Automation projects, including process mapping, architecture, team management and enablement. Rafael has more than 20 years of experience in IT; 12 of them working on Control-M implementations in large corporations in Brazil such as MAPFRE Seguros, Vivo, Chubb Seguros, Bovespa and Banco do Estado do Pará. Rafael helps enterprises to drive their digital transformation through automation process, reducing costs and unsuccessful procedures, guarantying agility when those enterprises are delivering new solutions to their customers. Rafael loves gaming and Rock songs. He recently moved from Brazil to Winter Garder, Florida. You can reach out to him by sending an email to rafael.silva@mastersupport.com.br or connecting with him using LinkedIn https://www.linkedin.com/in/rafaelferreiradasilva .