08:30am - 09:15am

Arrival & Event Registration

09:30am - 09:45am
Welcome | Rhys Thomas, Area Vice President UK, BMC
Jason Andrew
Senior Vice President, ESO Global Sales, BMC
09:45am - 10:05am

Transformative technologies such as AI, cloud, and automation are driving significant disruption across industries. Leaders in this new economy don’t sacrifice quality at the expense of speed. They get it right the first time, and they do it faster than anyone else. In this keynote, BMC SVP Jason Andrew shares what these disruptive technologies mean for the future of IT and how you can stay ahead of the game.

Saar Shwartz
Chief Marketing Officer, BMC
10:05am - 10:50am

With data and AI leading the digital revolution, it is more important than ever to adopt a holistic and comprehensive approach to IT management and across the enterprise. In this keynote, BMC CMO Saar Schwartz unveils innovative and practical ways organizations can get more out of existing IT practices while freeing up resources to focus on new technologies that will help the business leapfrog the competition.

10:50am - 11:20am
Networking Break
12:00pm - 01:00pm
Lunch and Networking
Major Tim Peake CMG
03:15pm - 04:00pm
Guest Speaker | Major Tim Peake CMG
04:00pm - 04:10pm
Innovation Awards | Paul Cant, Vice President EMEA, BMC
04:10pm - 05:00pm
Networking Reception

Cloud & Datacenter Optimization

ITOps teams today are faced with a tough balancing act—they need to reinvent their processes to support business innovation while still running and optimizing operations to ensure performance, security, and cost efficiency. To make things more complicated, they must attempt this across a hybrid IT environment that is ever increasing in its speed, complexity, and risk. Join this track to learn how BMC Helix solutions help ITOps teams embrace new technologies, manage risk, and address complexity to achieve the perfect balance of innovation and efficiency.
Cloud & Datacenter Optimization
11:20am - 12:00pm

Managing sprawling IT landscapes is becoming increasingly complex. I&O organizations need clear end-to-end visibility of the infrastructure and innovative solutions to transform their service experience. Learn how BMC Helix, our integrated, end-to-end digital business platform powered by AI/ML, brings together IT operations management (ITOM) & IT service management (ITSM) to provide the modern tools, interfaces, and services that deliver agility and innovation for companies to scale and grow the business.

Networking Break
12:00pm - 01:00pm

 Peer networking; Partner Pavilion

01:00pm - 01:30pm

Over-provisioning and overspending on cloud and on-premises infrastructure is more the norm than the exception. With the shift from capital to operational budget, managing infrastructure capacity and usage is essential to optimizing cost and performance of hybrid applications and business services. Learn how you can gain the visibility and insights needed to optimize the use and cost of on-premises and cloud infrastructure, as well as eliminate infrastructure-related performance problems from your applications and business services.

01:30pm - 02:15pm

You can’t secure it if you don’t know you have it. Join this discussion about how comprehensive discovery can detect blind spots, vulnerable assets, and potential attack paths, and how you can address them before they are exploited by a hacker or an insider threat.

02:15pm - 03:00pm

You’ve heard the term “AIOps”—now hear the reality. New machine learning and analytics tools combined with advanced automation have the potential to help ITOps meet the speed and innovation required by DevOps teams while managing complexity and optimizing performance. But what is the best approach for implementing AIOps technologies across your environment? In this session, we’ll cover practical use cases for AIOps and prescriptive advice for how you can implement new AIOps technologies to run and reinvent your ITOps processes.

Deliver Modern Service Management for Digital Organizations

Service management is being profoundly changed by technologies like artificial intelligence (AI), machine learning (ML), chatbots, virtual agents, and the internet of things (IoT). In this track, you will learn how BMC Helix embeds these transformative technologies into the service delivery lifecycle to help organizations achieve unparalleled speed, accuracy, and cost savings.
Deliver Modern Service Management for Digital Organizations
11:20am - 12:00pm

Managing sprawling IT landscapes is becoming increasingly complex. I&O organizations need clear end-to-end visibility of the infrastructure and innovative solutions to transform their service experience. Learn how BMC Helix, our integrated, end-to-end digital business platform powered by AI/ML, brings together IT operations management (ITOM) & IT service management (ITSM) to provide the modern tools, interfaces, and services that deliver agility and innovation for companies to scale and grow the business.

Networking Break
12:00pm - 01:00pm

Peer networking; Partner Pavilion

01:00pm - 01:30pm

When a critical application is down or a security breach occurs, the teams impacted scramble to understand root cause or priority of fixes. To get results immediately, you need to have information at your fingertips that you can trust. In this presentation, we will walk through IT operations use cases for the depth and breadth of asset discovery and dependency mapping provided by BMC Helix Discovery. Coupled with the industry-leading reconciliation and integration capabilities of BMC Helix CMDB, it offers the single source of truth you need in order to tackle the ever-growing complexities of IT Ops.

01:30pm - 02:15pm

Service experience transformation requires a focus on your customer and employee experiences. The services you deliver to employees fuel their motivation and significantly influence customer experience outcomes—ITSM on its own won't get you there. Come join us as we explore how you can transform your service delivery experience using BMC Helix ITSM and BMC Helix Business Workflows to re-imagine service experience for your enterprise.

02:15pm - 03:00pm

You already rely on virtual assistants in your everyday life—from checking the weather to streaming your favorite songs. Whether you’re at home or on-the-go, intelligent assistants help you tackle your growing to-do list easily and efficiently. But it shouldn’t stop there. What if you could on-board an employee while ordering a latte? Or have your new address updated by HR with a single text? Join us for an engaging session and experience the future of work, the BMC Helix way, with BMC Helix Digital Workplace and BMC Helix Chatbot.

Drive Automation for Application Workflow Orchestration

Today’s new and evolving technologies and processes are enabling organizations to deliver innovation and competitive differentiation to market almost as fast as ideas come to mind. But keeping IT running smoothly while simultaneously reinventing your business requires the agility and flexibility of intelligent automation and process orchestration. In this track, we’ll explore how automating workflow orchestration can help your organization accelerate its cloud, DevOps, and big data initiatives more easily, with lasting benefits and limited frustrations.
Drive Automation for Application Workflow Orchestration
11:20am - 12:00pm

This session will take you through an overview and live demo of the latest capabilities and exciting new enhancements delivered in Control-M 19. 

Highlights include:

  • Native AWS and Azure integrations
  • Enhancements to Control-M Automation API
  • Intelligent data movement via managed file transfers
Networking Break
12:00pm - 01:00pm
Lunch and Networking
01:00pm - 01:45pm

Google became the latest cloud vendor to announce their strategy for bringing their cloud to your datacenter (Google Next Keynote April 8, 2019) following Azure Stack and AWS Outposts. And the industry as a whole is embracing K8S as the de facto standard for the modern datacenter! Developers are infatuated with containers and microservices that are tailor made for K8S. But who is thinking about orchestrating the backend applications that power the business?  
 Attend this session to:  

  • Learn about K8S JOB and DaemonSet objects 
  • Hear how organizations are leveraging them to manage business workflows  
  • See real-world examples of customer 360 and sentiment analysis 
01:45pm - 02:15pm

Success in business today requires agility. Disrupting the market and building competitive advantage with modern applications, data, and cloud technologies is how to win. But like any great challenge, the reward is not without risk. Modernizing your business requires the agility to accelerate application delivery without sacrificing production-scale operational capabilities. You literally have to run and reinvent your business. 

Join this session to hear how three customers from very different industries are leveraging Control-M to drive innovation and operational excellence.

02:15pm - 03:00pm

Building on our rich history of continuous innovation, this session explores how Control-M will meet your evolving digital business and modernization initiatives.