Agenda

ITOps teams today are faced with a tough balancing act—they need to reinvent their processes to support business innovation while still running and optimizing operations to ensure performance, security, and cost efficiency. To make things more complicated, they must attempt this across a hybrid IT environment that is ever increasing in its speed, complexity, and risk. Join this session to learn how TrueSight solutions help ITOps teams embrace new technologies, manage risk, and address complexity to achieve the perfect balance of innovation and efficiency.

You’ve heard the term “AIOps”—now hear the reality. New machine learning and analytics tools combined with advanced automation have the potential to help ITOps meet the speed and innovation required by DevOps teams while managing complexity and optimizing performance. But what is the best approach for implementing AIOps technologies across your environment? In this session, we’ll cover practical use cases for AIOps and prescriptive advice for how you can implement new AIOps technologies to run and reinvent your ITOps processes.

Service management is being profoundly changed by technologies like artificial intelligence (AI), machine learning (ML), chatbots, virtual agents, and the internet of things (IoT). In this session, you will learn how BMC Helix embeds these transformative technologies into the service delivery lifecycle to help organizations achieve unparalleled speed, accuracy, and cost savings.

When a critical application is down or a security breach occurs, the teams impacted scramble to understand root cause or priority of fixes. To get results immediately, you need to have information at your fingertips that you can trust. In this presentation, we will walk through IT operations use cases for the depth and breadth of asset discovery and dependency mapping provided by BMC Helix Discovery. Coupled with the industry-leading reconciliation and integration capabilities of BMC Helix CMDB, it offers the single source of truth you need in order to tackle the ever-growing complexities of IT Ops. 

Forrester recently stated, “Delivering a seamless and incident-free user experience has never been more difficult—or more important.” (Forrester Wave™: iPaaS and Hybrid Integration Platforms, Q1 2019 Report) Pressure on service personnel and desks to deliver better, faster, and smarter service has never been higher. 
 
Come join us as we explore how you can transform your service delivery experience using BMC Helix ITSM and BMC Helix Business Workflows to deliver predictive service management beyond IT to lines of business across the multi-cloud landscape. 

You already rely on virtual assistants in your everyday life—from checking the weather to streaming your favorite songs. Whether you’re at home or on-the-go, intelligent assistants help you tackle your growing to-do list easily and efficiently. But it shouldn’t stop there. What if you could on-board an employee while ordering a latte? Or have your new address updated by HR with a single text?  
 
Join us for an engaging session and experience the future of work, the BMC Helix way, with BMC Helix Digital Workplace and BMC Helix Chatbot.

This session will take you through an overview and live demo of the latest capabilities and exciting new enhancements delivered in Control-M 19. 

Highlights include:

• Native AWS and Azure integrations
• Enhancements to Control-M Automation API
• Intelligent data movement via managed file transfers

Modern architectures continue to see a convergence of applications, data, and cloud. The focus of this session will be to show a live demo of how Control-M orchestrates modern application workflows that live in a digitally transforming world.

MSA shares best practices, results, and lessons learned from their Control-M implementation.

Building on our rich history of continuous innovation, this session explores how Control-M will meet your evolving digital business and modernization initiatives.

Security breaches are top-of-mind for most IT organizations today. Yet many companies believe that critical business applications housed on the mainframe aren’t at risk. Unfortunately, that isn’t true. Join us for an informative session to debunk key myths about mainframe security and share innovative techniques to protect your mainframe data, remain in compliance, and modernize your mainframe to stay ahead of the curve.

Your mainframe teams are focused on stability and availability while your application development teams are focused on speed and agility—that’s the velocity gap. Today, you need to respond quickly to customer needs and competition with faster delivery of your IBM® Db2® applications. In this session, you will learn how you can launch and update Db2 for IBM® z/OS® applications faster, enabling DevOps processes, closing the velocity gap, lowering costs, and reducing risk.

You can’t secure it if you don’t know you have it.  Join this discussion about how comprehensive discovery can detect blind spots, vulnerable assets, and potential attack paths, and how you can address them before they are exploited by a hacker.

As businesses pursue their digital initiatives, it’s critical to recognize that transformation is no longer a single event for most businesses, but a constant process—most especially for IT. To ensure that lines of business see them as partners critical to their success, IT organizations need to invest time and resources toward redefining themselves as technology enablers of business change. This session will share five elements critical to addressing not only the technology, but also the people, processes, and data that are vital to transforming IT.