08:30am - 09:30am

Arrival & Event Registration

Jason Andrew
Senior Vice President, ESO Global Sales, BMC
09:30am - 09:40am
Welcome | Jason Andrew Senior Vice President, ESO Global Sales, BMC
Bob Beauchamp
President and CEO, BMC
09:40am - 10:10am

Transformative technologies such as AI, cloud, and automation are driving significant disruption across industries. Leaders in this new economy don’t sacrifice quality at the expense of speed. They get it right the first time, and they do it faster than anyone else. In this keynote, BMC CEO Bob Beauchamp shares what these disruptive technologies mean for the future of IT and how you can stay ahead of the game.

Saar Shwartz
Chief Marketing Officer, BMC
10:10am - 10:55am

With data and AI leading the digital revolution, it is more important than ever to adopt a holistic and comprehensive approach to IT management and across the enterprise. In this keynote, BMC CMO Saar Schwartz unveils innovative and practical ways organizations can get more out of existing IT practices while freeing up resources to focus on new technologies that will help the business leapfrog the competition.

Timothy Chou
Board Member, Investor, Stanford Lecturer
10:55am - 11:45am

AI (artificial intelligence) is beginning to be part of our everyday lives, whether that's Alexa talking with you or the debate of how soon we'll have self-driving cars. So will this new technology lead to a Terminator future or a Star Trek future? This talk will first give you a primer on AI technology and outline seven basic ideas you need to understand, whether you're on the business or technical side. We'll then share eight stories of how AI is starting to change the enterprise. While financial services, retail, and media are 1/3 of the global GDP, the real impact will be on the other 2/3, the fundamental infrastructure of the planet: computing, construction, agriculture, energy, transportation, textiles, and healthcare.  

11:45am - 12:30pm
Lunch and Networking
04:20pm - 06:30pm
Networking Reception

Cloud & Datacenter Optimization

ITOps teams today are faced with a tough balancing act—they need to reinvent their processes to support business innovation while still running and optimizing operations to ensure performance, security, and cost efficiency. To make things more complicated, they must attempt this across a hybrid IT environment that is ever increasing in its speed, complexity, and risk. Join this track to learn how BMC Helix solutions help ITOps teams embrace new technologies, manage risk, and address complexity to achieve the perfect balance of innovation and efficiency.
Cloud & Datacenter Optimization
12:30pm - 01:15pm
BMC Helix: The Platform Powering Your Digital Transformation
01:30pm - 02:15pm

Over-provisioning and overspending on cloud and on-premises infrastructure is more the norm than the exception. With the shift from capital to operational budget, managing infrastructure capacity and usage is essential to optimizing cost and performance of hybrid applications and business services. Learn how you can gain the visibility and insights needed to optimize the use and cost of on-premises and cloud infrastructure, as well as eliminate infrastructure-related performance problems from your applications and business services.

02:45pm - 03:30pm

You can’t secure it if you don’t know you have it. Join this discussion about how comprehensive discovery can detect blind spots, vulnerable assets, and potential attack paths, and how you can address them before they are exploited by a hacker or an insider threat.

03:45pm - 04:30pm

The enterprise cannot get enough of the public cloud, though it is not without its challenges. With constant change driven by armies of small dev teams across a vast cloud estate spanning multiple providers and hundreds of accounts, governance can become strained. Join this session to learn how to optimize cloud operations management—including cost, security, and agility.

Deliver Modern Service Management for Digital Organizations

Service management is being profoundly changed by technologies like artificial intelligence (AI), machine learning (ML), chatbots, virtual agents, and the internet of things (IoT). In this track, you will learn how BMC Helix embeds these transformative technologies into the service delivery lifecycle to help organizations achieve unparalleled speed, accuracy, and cost savings.
Deliver Modern Service Management for Digital Organizations
12:30pm - 01:15pm

Managing sprawling IT landscapes is becoming increasingly complex. I&O organizations need clear end-to-end visibility of the infrastructure and innovative solutions to transform their service experience. Learn how BMC Helix, our integrated, end-to-end digital business platform powered by AI/ML, brings together IT operations management (ITOM) & IT service management (ITSM) to provide the modern tools, interfaces, and services that deliver agility and innovation for companies to scale and grow the business.

01:30pm - 02:15pm

When a critical application is down or a security breach occurs, the teams impacted scramble to understand root cause or priority of fixes. To get results immediately, you need to have information at your fingertips that you can trust. In this presentation, we will walk through IT operations use cases for the depth and breadth of asset discovery and dependency mapping provided by BMC Helix Discovery. Coupled with the industry-leading reconciliation and integration capabilities of BMC Helix CMDB, it offers the single source of truth you need in order to tackle the ever-growing complexities of IT Ops.

02:45pm - 03:30pm

Service experience transformation requires a focus on your customer and employee experiences. The services you deliver to employees fuel their motivation and significantly influence customer experience outcomes—ITSM on its own won't get you there. Come join us as we explore how you can transform your service delivery experience using BMC Helix ITSM and BMC Helix Business Workflows to re-imagine service experience for your enterprise.

03:45pm - 04:30pm

You already rely on virtual assistants in your everyday life—from checking the weather to streaming your favorite songs. Whether you’re at home or on-the-go, intelligent assistants help you tackle your growing to-do list easily and efficiently. But it shouldn’t stop there. What if you could on-board an employee while ordering a latte? Or have your new address updated by HR with a single text? Join us for an engaging session and experience the future of work, the BMC Helix way, with BMC Helix Digital Workplace and BMC Helix Chatbot.

Drive Automation for Application Workflow Orchestration

Today’s new and evolving technologies and processes are enabling organizations to deliver innovation and competitive differentiation to market almost as fast as ideas come to mind. But keeping IT running smoothly while simultaneously reinventing your business requires the agility and flexibility of intelligent automation and process orchestration. In this track, we’ll explore how automating workflow orchestration can help your organization accelerate its cloud, DevOps, and big data initiatives more easily, with lasting benefits and limited frustrations.
Drive Automation for Application Workflow Orchestration
12:30pm - 01:15pm

This session will take you through an overview and live demo of the latest capabilities and exciting new enhancements delivered in Control-M 19. 

Highlights include:

  • Native AWS and Azure integrations
  • Enhancements to Control-M Automation API
  • Intelligent data movement via managed file transfers
01:30pm - 02:15pm

Google became the latest cloud vendor to announce their strategy for bringing their cloud to your datacenter (Google Next Keynote April 8, 2019) following Azure Stack and AWS Outposts. And the industry as a whole is embracing K8S as the de facto standard for the modern datacenter! Developers are infatuated with containers and microservices that are tailor made for K8S. But who is thinking about orchestrating the backend applications that power the business?  
 Attend this session to:  

  • Learn about K8S JOB and DaemonSet objects 
  • Hear how organizations are leveraging them to manage business workflows  
  • See real-world examples of customer 360 and sentiment analysis 
02:45pm - 03:30pm
Customer Roundtable
03:45pm - 04:30pm

Building on our rich history of continuous innovation, this session explores how Control-M will meet your evolving digital business and modernization initiatives.

12:30pm - 01:15pm

Security breaches are top-of-mind for most IT organizations today. Yet many companies believe that critical business applications housed on the mainframe aren’t at risk. Unfortunately, that isn’t true. Join us for an informative session to debunk key myths about mainframe security and share innovative techniques to protect your mainframe data, remain in compliance, and modernize your mainframe to stay ahead of the curve.

01:30pm - 02:15pm

Having trouble managing the modern database resources needed to thrive in the digital business era? You can take the drudgery off the shoulders of DBAs and increase business agility by replacing the manual management processes of the past with automation solutions designed for today’s digital demands. In this session, you will learn how automating monitoring and other regularly performed tasks can help you harness the strengths of the mainframe and make your life easier.

02:45pm - 03:30pm

Your mainframe teams are focused on stability and availability while your application development teams are focused on speed and agility—that’s the velocity gap. Today, you need to respond quickly to customer needs and competition with faster delivery of your IBM® Db2® applications. In this session, you will learn how you can launch and update Db2 for IBM® z/OS® applications faster, enabling DevOps processes, closing the velocity gap, lowering costs, and reducing risk.

04:00pm - 04:30pm

As businesses pursue their digital initiatives, it’s critical to recognize that transformation is no longer a single event for most businesses, but a constant process—most especially for IT. To ensure that lines of business see them as partners critical to their success, IT organizations need to invest time and resources toward redefining themselves as technology enablers of business change. This session will share five elements critical to addressing not only the technology, but also the people, processes, and data that are vital to transforming IT.