Registration, breakfast and partner pavilion networking
07:15am - 08:15am
Registration, breakfast and partner pavilion networking
08:15am - 08:25am
Agenda and Introduction | Jon Powers, Vice President, Federal, BMC
Alan B. Thomas, Jr.*
Commissioner, Federal Acquisition Service, U.S. General Services Administration
08:25am - 08:50am

Generals prefer the high ground, in part because a favorable vantage makes it possible to cut through the fog of war and see what is happening on the ground. To view the entirety of the federal government’s IT modernization landscape, few perches are more advantageous than the one occupied by Alan Thomas, commissioner of GSA’s Federal Acquisition Service. This session will explore the common denominators and differentiators that define the experiences of federal agencies in the pursuit of modernization. The big question: Why do some agencies make progress while others get stuck and spin their wheels?

*Pending agency approval

Renee Wynn
Chief Information Officer, NASA
08:50am - 09:15am

NASA has used technology to break through the clouds and attain audacious goals. Gazing at the horizon of American exploration, the agency says it is just getting started. NASA is planning its return to the moon, perhaps permanently, and then to Mars and beyond. Like other federal agencies, NASA uses cloud technology to support its mission. In this session, learn how the agency is aligning cloud technology to its objectives; collecting and analyzing data from extra-terrestrial sources; sustaining an enterprise approach to cloud; and managing cloud consumption and security. 

Herb VanHook
Vice President & Chief Technology Officer, BMC
09:15am - 09:40am

From the Federal Data Center Consolidation and Optimization Initiatives to the progress driven by the Cloud Smart Strategy, federal agencies are reinventing how they leverage technology to execute their missions—while managing risks with more focus on compliance. This session will share how BMC innovations in cloud, machine learning, user experience, automation, and more are enabling civilian and defense agencies to run their current technology environments with greater efficiency while transforming to benefit from new technology options. 

Networking Break
09:40am - 10:00am
Networking Break and Partner Pavilion
Government and Industry Panel
10:00am - 10:40am

Tom Harrell, IT Policy Analyst, NCATS, NIH
Donna Roy, Executive Director, Office of CIO, DHS (Pending Agency Approval)
Dr Barry C. West, CEO, West Wing Advisory Services, LLC.
Moderator - Troy Schneider, Editor-in-Chief, FCW & GCN

As agencies look to expand their cloud services beyond email and basic storage, cloud strategies can get complicated quickly. Cloud-smart migration requires rigorous examination of existing applications and their dependencies, careful cost analysis of cloud platforms and components, and a commitment to automation that will take full advantage of the new environment. In this session, learn from federal agencies that can share successful "cloud smart" practices, and get tips from the playbooks they’ve created for their colleagues.

Ray Wang
Chairman, Constellation Research, Inc
10:40am - 11:40am

For federal agencies, disrupting digital business with new technologies is no longer an option—it’s a necessity. Government IT must focus on driving down costs, speeding up operations, and ensuring positive experiences for internal and external customers alike. But social, organizational, and technology shifts require a new way of thinking about business, and successful institutions and government agencies must leverage digital DNA to deliver enhanced experiences and outcomes for their constituents and citizens. Learn how adopting principles of cloud-smart migration, enabling adoption of technologies supporting AI and automation, and doubling-down on security and compliance can help ensure your agency’s successful transformation.

Join R “Ray” Wang (@rwang0), head of Silicon Valley-based Constellation Research and best-selling author of the Harvard Business Review Press book, Disrupting Digital Business, as he shares practical guidance on thriving with a Cloud Smart approach.

Lunch and Networking
11:40am - 12:40pm
Lunch and Networking
Casey Coleman
Senior Vice President of Global Government Solutions, Salesforce
11:40am - 12:40pm
Diversity In Technology Lunch | Casey Coleman, Senior Vice President of Global Government Solutions, Salesforce
Bill Marion
Deputy Chief Information Officer, U.S. Air Force
04:00pm - 04:30pm
Afternoon Government Keynote | Bill Marion, Deputy Chief Information Officer, U.S. Air Force
04:30pm - 05:30pm
Networking/Cocktail Reception

Run and Reinvent Your IT Operations

In today’s complex IT environments, the challenges and opportunities facing ITOps teams as they strive to run and reinvent while optimizing performance, cost, and security have never been higher. In this track, discover new AIOps approaches that can help address speed and complexity challenges, understand how to optimize capacity and cost across your hybrid environment, and learn how to be cloud-smart instead of cloud-first.
Run and Reinvent Your IT Operations
12:40pm - 01:25pm

ITOps teams today are faced with a tough balancing act—they need to reinvent their processes to support business innovation while still running and optimizing operations to ensure performance, security, and cost efficiency. To make things more complicated, they must attempt this across a hybrid IT environment that is ever increasing in its speed, complexity, and risk. Join this session to learn how TrueSight solutions help ITOps teams embrace new technologies, manage risk, and address complexity to achieve the perfect balance of innovation and efficiency.

01:30pm - 02:15pm

You’ve heard the term “AIOps”—now hear the reality. New machine learning and analytics tools combined with advanced automation have the potential to help ITOps meet the speed and innovation required by DevOps teams while managing complexity and optimizing performance. But what is the best approach for implementing AIOps technologies across your environment? In this session, we’ll cover practical use cases for AIOps and prescriptive advice for how you can implement new AIOps technologies to run and reinvent your ITOps processes.

Networking Break
02:15pm - 02:35pm
Networking Break
02:35pm - 03:20pm

Over-provisioning and overspending on cloud and on-premises infrastructure is more the norm than the exception. With the shift from capital to operational budget, managing infrastructure capacity and usage is essential to optimizing cost and performance of hybrid applications and business services. Learn how you can gain the visibility and insights needed to optimize the use and cost of on-premises and cloud infrastructure, as well as eliminate infrastructure-related performance problems from your applications and business services.

03:25pm - 03:50pm

The TrueSight portfolio is uniquely equipped to optimize the performance, cost, and security of today’s hybrid environments, including traditional data centers and more modern cloud, microservices, and container-based implementations. In this session, hear from product management leaders as they provide updates on the innovations planned to help ITOps teams address key market priorities in the years ahead.

Deliver Modern Service Management for Digital Organizations

In the era of digital transformation, customers want everything as a service, and IT is tasked with ensuring scalability, security, speed, and cost savings across multi-cloud, multi-device, and multi-channel environments. In this track, explore the intelligent, micro-services based innovations enabling the choice of cloud, containers, and cognitive capabilities that define the future of service management across the organization.
Deliver Modern Service Management for Digital Organizations
12:40pm - 01:25pm

Service management is being profoundly changed by technologies like artificial intelligence (AI), machine learning (ML), chatbots, virtual agents, and the internet of things (IoT). In this session, you will learn how BMC Helix embeds these transformative technologies into the service delivery lifecycle to help organizations achieve unparalleled speed, accuracy, and cost savings.

01:30pm - 02:15pm

You already rely on virtual assistants in your everyday life—from checking the weather to streaming your favorite songs. Whether you’re at home or on-the-go, intelligent assistants help you tackle your growing to-do list easily and efficiently. But it shouldn’t stop there. What if you could on-board an employee while ordering a latte? Or have your new address updated by HR with a single text?  
 
Join us for an engaging session and experience the future of work, the BMC Helix way, with BMC Helix Digital Workplace and BMC Helix Chatbot. 

Networking Break
02:15pm - 02:35pm
Networking Break
02:35pm - 03:20pm

Forrester recently stated, “Delivering a seamless and incident-free user experience has never been more difficult—or more important.” (Forrester Wave™: iPaaS and Hybrid Integration Platforms, Q1 2019 Report) Pressure on service personnel and desks to deliver better, faster, and smarter service has never been higher. 
 
Come join us as we explore how you can transform your service delivery experience using BMC Helix ITSM and BMC Helix Business Workflows to deliver predictive service management beyond IT to lines of business across the multi-cloud landscape. 

03:25pm - 03:50pm

When a critical application is down or a security breach occurs, the teams impacted scramble to understand root cause or priority of fixes. To get results immediately, you need to have information at your fingertips that you can trust.  
 
In this presentation, we will walk through IT operations use cases for the depth and breadth of asset discovery and dependency mapping provided by BMC Helix Discovery. Coupled with the industry-leading reconciliation and integration capabilities of BMC Helix CMDB, it offers the single source of truth you need in order to tackle the ever-growing complexities of IT Ops. 

Drive Automation for Application Workflow Orchestration

Today’s new and evolving technologies and processes are enabling organizations to deliver innovation and competitive differentiation to market almost as fast as ideas come to mind. But keeping IT running smoothly while simultaneously reinventing your business requires the agility and flexibility of intelligent automation and process orchestration. In this track, we’ll explore how automating workflow orchestration can help your organization accelerate its cloud, DevOps, and big data initiatives more easily, with lasting benefits and limited frustrations.
Drive Automation for Application Workflow Orchestration
12:40pm - 01:25pm

This session will take you through an overview and live demo of the latest capabilities and exciting new enhancements delivered in Control-M 19. 

Highlights include:

  • Native AWS and Azure integrations
  • Enhancements to Control-M Automation API
  • Intelligent data movement via managed file transfers
01:30pm - 02:15pm

Modern architectures continue to see a convergence of applications, data, and cloud. The focus of this session will be to show a live demo of how Control-M orchestrates modern application workflows that live in a digitally transforming world.

Networking Break
02:15pm - 02:35pm
Networking Break
Darren Chinen
Sr. Director, Data Science and Engineering, Malwarebytes
02:35pm - 03:20pm
Malwarebytes Customer Journey | Darren Chinen, Senior Director of Data Science and Engineering
03:25pm - 03:50pm

Building on our rich history of continuous innovation, this session explores how Control-M will meet your evolving digital business and modernization initiatives.

The Modern, Self-Managing Mainframe

The mainframe continues to be the powerhouse of digital business, but as its long-time practitioners pass the torch and security threats and compliance mandates continue to escalate, the need for automation becomes even more urgent. In this track, we will share how to meet the demands of digital business and accelerate your mainframe modernization efforts with predictive analytics, machine learning, and intelligent automation—ensuring your mainframe is secure and future-proof.

The mainframe continues to be the powerhouse of digital business, but as its long-time practitioners pass the torch and security threats and compliance mandates continue to escalate, the need for automation becomes even more urgent. In this track, we will share how to meet the demands of digital business and accelerate your mainframe modernization efforts with predictive analytics, machine learning, and intelligent automation—ensuring your mainframe is secure and future-proof.

12:40pm - 01:25pm

Having trouble managing the modern database resources needed to thrive in the digital business era? You can take the drudgery off the shoulders of DBAs and increase business agility by replacing the manual management processes of the past with automation solutions designed for today’s digital demands. In this session, you will learn how automating monitoring and other regularly performed tasks can help you harness the strengths of the mainframe and make your life easier.

01:25pm - 02:10pm

Security breaches are top-of-mind for most IT organizations today. Yet many companies believe that critical business applications housed on the mainframe aren’t at risk. Unfortunately, that isn’t true. Join us for an informative session to debunk key myths about mainframe security and share innovative techniques to protect your mainframe data, remain in compliance, and modernize your mainframe to stay ahead of the curve.

The Holistic Approach to Enterprise Security

Businesses are challenged to remain secure and compliant as they manage the pressures of digital transformation—including continued innovation, the adoption of cloud services, new and ongoing data protection laws, the complexities of bring-your-own-device (BYOD), and more. This track will share the latest capabilities in security and automation that allow organizations to take a wide-ranging and proactive approach to securing systems and data, from mainframe to containers to the cloud.
The Holistic Approach to Enterprise Security
12:40pm - 01:25pm

To meet escalating requirements for increased efficiency, robust security, and optimal customer experience for both internal and external users, federal agencies are taking a closer look at the technologies and automation capabilities that will enable their success, including AIOps, cloud-smart migration, and enhanced security, across the government enterprise. Join us for a deep discussion of best practices and key considerations for agencies ready to embrace these digital realities—and those who must soon join them.

01:30pm - 02:15pm

You can’t secure it if you don’t know you have it.  Join this discussion about how comprehensive discovery can detect blind spots, vulnerable assets, and potential attack paths, and how you can address them before they are exploited by a hacker.

Networking Break
02:15pm - 02:35pm
Networking Break
02:35pm - 03:20pm

Hackers exploit security vulnerabilities faster than they can be patched. Regulatory compliance challenges, configuration drift, deployment of new services and software applications, and device lifecycle management can overwhelm today’s security and IT operations staffs. Fortunately there is an answer. Attend this session and learn about BMC’s solutions for server, network, and endpoint automation that can save staff hours, improve quality, and increase security.   

03:25pm - 03:50pm

Join this session and learn about BMC’s roadmap and future solutions for bridging the SecOps gap and securing the cloud.